Amway Business Owners (ABOs) are the only authorised sellers of Amway products.
Lina found Amway products listed at a lower price whilst scrolling ABC.com, a 3rd party online shopping platform. She decided to order from the seller on ABC.com as she thought she could enjoy some savings.
When her order arrived, she discovered that the products looked different from the Amway products that she had purchased from an ABO previously. She tried contacting the seller immediately. However, the seller did not respond despite multiple attempts.
When you purchase from an unauthorised seller, AMWAY WILL NOT:
- Guarantee the authenticity and/or quality of the product
- Accept product returns
- Accept complaints about product-related issues
- Be responsible for any dispute over transactions between you and the unauthorised seller and/or the unauthorised platform
- Apply the 90-day 100% Satisfaction Guarantee on your Purchase
When you buy from an ABO:
- You are being serviced by someone you know and trust
- You will receive new, authentic and quality product(s) that have been properly transported and stored
- You will receive info/advice on product(s) and usage from a knowledgeable ABO
- Amway will honour the Amway 90-day 100% Satisfaction Guarantee and Manufacturer’s Warranty
- You will receive personalised services (including free consultation and recommendations, free demonstrations, etc.)
Buying Amway products from any unauthorised sellers put consumers at risk of receiving products that have been:
- Unsealed
- Spoiled
- Counterfeit
- Secondhand
- Damaged
- Out of date
- Altered
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